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Australia’s leading provider of premium and executive chauffeur transport solutions

Melbourne Hire Car Limousines (MHCL), is widely recognised as Australia’s leading provider of premium and executive chauffeur transport solutions.  Since our inception, MHCL has experienced exponential growth in what is a highly-competitive and dynamic industry.  The secret to our success is our wholehearted commitment to service and the understanding that our client’s success is fundamental to our own. 

HISTORY  

Established in 1994, Melbourne Hire Car Limousines is a division of Unity Resources Group (URG) and specialises in the management and delivery of premium and executive chauffeur transport solutions.  Tapping into the resources and support of the international URG, and local Unity Executive Services (UES), MHCL has built an enviable and extensive list of clientele throughout its years of operation, further enhancing the wider Group’s reputation for the successful delivery of superior service offerings.

With headquarters in Sydney, and an extensive network of regional offices around the country, MHCL possesses the on-the-ground resources and local knowledge – including Melbourne International Airport Traffic Management regulations – to deliver a wide range of transportation needs to a multitude of different clients.

In line with URG’s commitment to the provision of superior service, the company saw a need to specialise in personalised travel services for its exclusive list of worldwide clients, particularly throughout Australasia.  As a result, in 2008 URG acquired Australia’s prominent and preferred transport service provider for premium clientele, Melbourne Hire Car Limousines – this amalgamation and division, now known as Unity
Executive Services Melbourne (UESMEL), is headquartered in Sydney, Australia.

COMPANY Strategy
Our strategic direction at Melbourne Hire Car Limousines (MHCL) is:

To deliver a unique, market-leading
chauffeur experience through the
provision exceptional standards of
service in every area of our business,
ensuring that our clients – from corporate
customers and VIP’s...to individuals and
their families – can trust MHCL as a
reputable brand name.

MHCL prides itself on being a service-oriented organisation that places the needs of our valued clients at the forefront of all that we do.  As a result, our long-standing clientele trust us for many reasons, some of these include:

  • We have unrivalled levels of consistency and reliability
  • Our customer service is personal and proactive
  • We continually invest in our fleet of luxury prestige vehicles
  • We invest in our people with the best possible training to ensure they can competently and professionally serve our customers
  • We employ the latest technology to make certain our bookings are accurate and that we are on time and flexible to our customers' needs

  • Mission Statement
    Melbourne Hire Car Limousines (MHCL)  has a simple approach – we will always deliver your strategic vision with the operational imperatives. Whilst reliability, professionalism and supreme service remain the core principals of our organisation, we also pride ourselves on our integrity and transparency.

    Our Vision
    At Melbourne Hire Car Limousines (MHCL) our vision is:

  • To deliver excellence in transportation services.

    Paramount to the success of our organisation is our ongoing commitment to exceed industry service benchmarks, to offer unique services and industry-firsts, to provide value for money and to always show integrity and respect to our valued clients.

    Our Ethics
    Our ethics form the core of what we do each and every day At Melbourne Hire Car Limousines (MHCL). 
    These ethics are:

    • Service: We are a service-oriented organisation and our client’s success is fundamental to our own
    • Integrity: Our word is our bond and we are uncompromising in this regard
    • Reliability: We work tirelessly to support our clients and help them achieve their goals without interference
    • Cultural Sensitivity:  As a Group, we respect the rights of individuals and organisations regardless of race, creed, sex or religion
    • Agility:  Our team is comfortable under stress and thrives on the demands of challenging situations
    • Transparency:  We take great pride in our transparency – it underpins our success and we believe our clients have the right to expect it

    Our Motto:  Excellence is doing ordinary things extraordinarily well